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Bioactive Gym – Terms & Conditions

Membership Terms

• Memberships are available to individuals aged 16+. Those under 16 must have a parent or guardian’s consent.

• Members must check in at reception using their membership code on every visit. Without it, access may be denied.

• Direct Debit Memberships

  1. Cooling-Off Period

     • All new Direct Debit memberships are subject to a 7-day cooling-off period, commencing from the date of the member’s induction.

     • During this period, the member may cancel their membership and receive a refund of any fees paid, excluding the first month’s payment which is strictly non-refundable.

     • Access to facilities/services may be withdrawn immediately upon cancellation during the cooling-off period.

  2. Minimum Commitment & First Payment

     • The first month’s Direct Debit payment is non-refundable under any circumstances.

     • By signing up, the member acknowledges and agrees to this condition.

  3. Cancellation Policy

     • After the cooling-off period, members may cancel their membership by providing one month’s written notice.

     • Notice must be submitted in writing via email, letter, or through the official cancellation form provided by the club/organisation.

     • Membership will remain active until the expiry of the notice period, and Direct Debit payments due within that notice period will still be collected.

  4. Final Payments

     • Any outstanding fees must be settled before cancellation takes effect.

     • Members remain liable for payments scheduled during the notice period, even if they choose not to use the facilities/services.

  5. Suspension / Pausing (if applicable)

     • Memberships cannot be suspended or paused during the notice period.

     • Requests for temporary suspension (outside the notice period) may be considered at the discretion of management and may be subject to an administration fee.

  6. Exceptional Circumstances

     • The organisation reserves the right to consider cancellation without notice in cases of serious illness, injury, or relocation, provided that appropriate evidence (e.g., medical certificate, proof of address change) is supplied.

     • Any such exceptions are at management’s discretion.

• Prepaid Memberships: Non-refundable and non-transferable.

• The gym is for members only. Guests are not permitted.

• During peak times, please be mindful and limit time on high-demand equipment.

Code of Conduct

To ensure a safe and welcoming environment, members must:

• Return all weights and equipment after use.

• Wipe down machines with a towel after use.

• Wear appropriate gym attire (t-shirts/vests, shorts/tracksuits, and suitable footwear).

• Refrain from offensive language, excessive noise, or mistreatment of equipment.

• Not bring food, mugs, or open cups into the gym area.

• Never attend under the influence of drugs or alcohol.

Failure to follow these rules may result in suspension or termination of membership. Bioactive Gym reserves the right to refuse entry or cancel membership at its discretion.

Health & Safety Disclaimer

All members use the facilities at their own risk. Bioactive Gym is not responsible for injury, illness, loss, or damage to personal belongings under any circumstances.

Bioactive Gym – Website Terms & Conditions

1. Introduction

Welcome to the Bioactive Gym website. By accessing or using our site, you agree to these Terms & Conditions. If you do not agree, please do not use our website.

2. Use of the Website

• This site is provided for personal, non-commercial use only.

• You agree not to misuse the site, attempt to hack it, or engage in unlawful activity.

• All content (text, images, videos, branding) remains the property of Bioactive Gym and may not be copied or used without permission.

3. Online Purchases

• When you purchase memberships, classes, or products through our website, you agree to provide accurate and complete information.

• All prices are displayed in Euro (€) and include VAT where applicable.

• Payments are processed securely via our chosen payment providers. We do not store full card details.

4. Cancellations & Refunds

• Membership cancellations and refunds are subject to our Membership Terms & Conditions.

• Digital products (such as recipe packs) are non-refundable once downloaded.

• For one-time class bookings, cancellations must be made at least [X hours] before the session to qualify for a refund or credit.

5. Liability Disclaimer

• Information on this site is provided for general fitness and wellbeing purposes only. It should not replace professional medical advice.

• Bioactive Gym is not liable for any direct or indirect damages resulting from the use of this website, including reliance on information, products, or services purchased.

6. Privacy & Data Protection

• We respect your privacy. Personal information is collected and processed in line with our [Privacy Policy] and the General Data Protection Regulation (GDPR).

• By using our site, you consent to such processing.

7. Cookies

• Our website uses cookies to improve your experience. For full details, please read our [Cookies Policy].

8. Changes to Terms

• We may update these Terms & Conditions from time to time. Updates will be posted on this page with a revised “last updated” date.

9. Governing Law

• These Terms & Conditions are governed by Irish law, and any disputes will be subject to the exclusive jurisdiction of the courts of Ireland.